We have had many satisfied log home owners since we started this company 22 years ago. We thought it would be nice for people to hear from home owners that we built for in the beginning as well as new clients. These people and many more are willing to speak with serious potential costumers.
Tammy and I want to thank you again for the fabulous work you and the whole crew did on our log home.
We want you to know how much we appreciate the time you Brian, and Josh spent with us throughout the process, the way which you always made us feel as though our house was your top priority, your accessibility to immediately address any questions or concerns we might have, and your patience as we frequently changed our minds.
This home is truly are "dream home", but it is also the biggest financial investment we likely will ever make, so the fact that we could trust you impeccably throughout the entire project was paramount. You never disappointed us; on the contrary, you made the whole process enjoyable!
We also want to acknowledge the superb craftsmanship and professionalism of the crew. Brian, Larry, Bob, Tyler, and James worked incredibly hard from dusk till dawn. The pride they placed in their work was obvious as they paid incredible attention to detail, just as if they were building their own home. We found that they were "just plain nice guys". Tammy and I found it odd that after only being around them for two weeks, we almost felt like we were losing family when they left. We feel truly blessed to have had the opportunity to work with such fine people.
Please feel free to share this letter, or to provide our name and phone number for reference. We would highly recommend you without reservation (and, in fact, we already have!). Thank you again, Dan, for everything!
—David G. Smith, MD
Chagrin Falls, OH
Dear Dan and Brian,
I wanted to shoot you a letter of thanks and a testimonial regarding the pleasure it has been working with Log Castles / Bet'r Bilt in the planning and erecting of my log home. From our first discussion, I could sense the dedication and pride with which Dan ran his business and within about 2 days had come to the conclusion that I would go with Log Castles to help build the home of my family's dreams.
Prior to the logs being delivered to the site, Dan was very helpful answering my myriad of questions regarding log construction, time-frame and the overall process as well as helping me get through the financing side of the deal with my bank. Meanwhile, Josh was extremely patient with me regarding the planning of the home. While Log Castles has many of their own designs to choose from, I wanted something very specific, and with Josh's help, I got the plan drafted perfectly to our needs.
Lastly, when the crew showed up to erect the logs, I thanked my lucky stars for being a "white collar" kind of guy. I haven't seen too many people work as hard as these chaps. Literally within 2 weeks of the logs being delivered, they had the entire package up on my 4,400 square foot house. My local GC and I were both impressed by their efficiency and professionalism. Having Brian on-site orchestrating the construction was really fantastic.
From top to bottom, this experience was an A+. Dan, Josh, Brian and crew exceeded my expectations to the nth degree and I would recommend Log Castles/Bet'r Bilt to any person in the market interested in a quality product by true craftsmen who not only care about making a living, but truly have your best interest in the forefront of their mind. Bravo!
—Mr. Scott Bishopp
Dear Dan and Brian:
My neighbors joke that if I could set up a tollbooth in front of my house, I could collect enough $1 tolls to have this house paid for by now. You made me the center of attention in our little vacation home community outside of Chicago and we couldn't be happier for it. The house is so perfect and we have you guys to thank for it.
Dan, you are a throwback to the good ole days when a man's word is his bond. I knew when I gave you a deposit that I was working with the right log company. Man, did you make me look good. Not only did you show up exactly when you said you would, you erected this custom log package in three weeks by working from dawn to dusk, seven days a week. You made it easy for us and I can't imagine anyone that could have been easier to work with than you and Brian. In short, you delivered on every promise you made and I have a spectacular home to show for it.
Dan, people thinking about using you should call me or stop by. I might wind up being your best salesman because of my enthusiasm but I wouldn't be selling them. I don't need to. The home you built for me sells itself.
Best of luck and when you are coming through the Midwest again, please be sure to stop by and see the finished product. Pictures just don't do this home justice.
—Mr. Warren Baker
Michiana Shores, Indiana
My name is Dana J. Tompkins, and I am proud to be a new dealer for Bet'r Bilt Log Castles in the Mid-hudson Valley region of New York State.I have been a Contractor for 13 years and have been serching for a log home company to represent and build with.
Most log home companies are only interested in volume of sales not quility of workmanship. Bet'r Bilt is different. Finally a log home company that puts a little bit of themselves into every home they build. Brian and Dan have welcomed me into their family like they have known me for years.
At Bet'r Bilt you get a lot more than just logs. You get a team that is dedicated, thoughtful, and down to earth. You get to experience what Log Castle living is all about, and with Bet'r Bilt, it's a way of life.
—Dana J. Tompkins
Millbrook, New York
This is the first time I have ever written a recommendation, but it is absolutely in order for me to do so. Bet’r Bilt surpassed my every expectation and hope for building a truly beautiful and long lasting log home.
My wife and I along with our 2 year old son moved to West Virginia to build our “dream home”. After many false starts with various log home manufactures, banks, and general contractors we finally stumbled across Dan and Bet’r Bilt Log Homes. They were professional, prompt, and unsurpassed in craftsmanship.
As for the actual construction of the logs, these people cannot be beat. The logs went up in an unbelievable six days! Their workmanship and work ethic is superb.
Not only do they provide quality work but they are truly good people we are glad to have met. It is incredibly refreshing to know that in today’s world there are still people who you can trust their word and intentions. I am very thankful that they are the ones who built our new home that we will be able to raise our family in and enjoy for the rest of our lives.
—Daniel & Eva Melancon
Sissonville, West Virginia
We just want to thank you for building our Dream Log Home. Even the birds are nesting in the gable ends---driving us nuts!!! Thanks also for your design work; the views out the windows are great and make us eager to get up each morning. Mandy (our dog) loves the wide and low window sills so she can be on ‘border patrol.’ Everyone who sees the house comments on its coziness. Our gratitude extends to all your crew and of course the women behind all you good men!!
—Ed & Diane Gardner
In 1988, I had been in construction approximately 24 years so I knew what to look for in a contractor. I almost decided not to build a log home but once Dan of Bet'r Bilt showed me one, I was hooked. Fifteen years later, I am still in awe of my home. I have never lived in a home I loved so much. Without Dan's help, it would not have been as much a source of joy as I wasn't competent enough to make the right decisions concerning a log home ...inside or outside even though I had designed, decorated, and built custom homes in California.
I practically questioned his every move. I checked his every invoice. I had no idea there was such a thing as an honest, impeccable, quality builder as Dan. I put him through the third degree more than once and I never, ever, caught him doing something wrong. We were able to talk things out and he worked with me endlessly to make me happy.
Not only is Dan an outstanding builder, but he is an outstanding man of values. I recommend Bet'r Bilt highly. He completed my home in a very timely manner and on very rare occasions did he ever pull off my job to help someone else. He would call me and let me know if he wasn't coming.
If you've never been inside a log home, let him show you one. There is nothing like the feel of a log home. They are homey, warm and comfortable. I would be happy to show you mine and talk with you further if you have any questions.
—Mary Lynn Satterla
For years I dreamed of living in a log home and thanks to Dan and his crew that dream came true.
On my birthday a huge load of logs was delivered and from then on it was nonstop. They worked from early morning to dark. I watched the stack of logs go down as the walls went up.
The workmanship was far better than excellent. I was constantly amazed at the attention to detail. Everything they did had to be perfect.
From day one up to the day I moved into my log home, there was not one thing I could find to criticize. Twenty years later that is still true. So if you are looking for someone who is honest, dependable and easy to work with and who is dedicated to doing the best possible job, just give Dan a call. You’ll be glad you did.
It has really been a pleasure working with Log Castles and we are proud to show our house to anyone in the market for a superior log home company. We always liked the “beefy” look in a log home and now we have it.
One big plus for us was having the Log Castle crew build the log structure. Delivering the logs and putting them together on the spot. They even brought their own crane from Oregon. We are approximately 80% through our construction and I wish I could say it was finished. We can hardly wait to move in. We met challenges like any other owner-builder but Log Castles didn’t leave us stranded and alone. Dan, the owner of the company was with us all along with help and encouragement.
We chose the Wiston a 3100 square foot castle with a full basement. Living on a lake in the Wiston offers 180 degrees of view. Research is so important because there are so many companies offering so many options. Once we made our decision to build a log home and weighed out all of our options, it just made sense to choose Log Castles.
—Paul & Christine Evans